Pikbase Terms of Service
Last updated: August 28, 2026
Effective date: August 28, 2026
1. Agreement and scope
These Terms of Service (the Terms) are a binding agreement between you and Apexbase LLC, a New Mexico limited liability company with an address at 1209 Mountain Road PL NE Ste N, Albuquerque, NM 87110, United States (Apexbase LLC, we, us, or our). They govern your access to and use of Pikbase, including its websites, account surfaces, backend services, databases, APIs, authentication, storage, functions, workflows, MCP integrations, CLI tools, documentation, and related software (the Services).
By creating an account, accepting an order, or accessing or using the Services, you agree to these Terms and the Privacy Policy and Cookie Policy. If you use the Services for an organization, you represent that you have authority to bind it. If you do not agree, do not use the Services.
2. Eligibility and account responsibilities
You must be legally able to enter a contract and must comply with the minimum age required by the laws that apply to you. The Services are designed for professional and business use, not for children. You must provide accurate registration, billing, and contact information and keep it current.
You are responsible for your credentials, authorized users, tenant and project permissions, API keys, integrations, and activity under your account. Do not share credentials or permit access that defeats the controls of the Services. Notify us promptly at info@apexbase.net of suspected compromise, unauthorized access, or a security incident.
3. The Services
Pikbase is an evolving backend platform for building and operating applications. Available features, limits, regions, dependencies, support levels, and pricing are described in the applicable plan, order, documentation, or written agreement. We may improve, modify, replace, or discontinue features. A public description does not create a warranty, service level, or commitment that a feature will remain available.
Any service-level, security, data-residency, support, or compliance commitment is binding only when expressly stated in a written agreement signed by Apexbase LLC. We may perform maintenance and may temporarily limit availability to protect the Services, users, or data.
Beta and preview features are optional, may be incomplete or materially changed, may have reduced support or security controls, and may be discontinued at any time. Unless a written agreement says otherwise, do not use them for production workloads or regulated data.
4. Customer Data and applications
Customer Data means code, content, files, schemas, configurations, records, prompts, credentials, and other material submitted to, stored in, or generated through your use of the Services. As between you and Apexbase LLC, you retain your rights in Customer Data and applications you build, subject to the limited rights needed to operate and secure the Services.
You grant Apexbase LLC a non-exclusive, worldwide, limited license to host, copy, transmit, process, display, back up, and otherwise use Customer Data only as needed to provide, maintain, secure, troubleshoot, support, improve, and comply with law in relation to the Services. You are responsible for Customer Data, your applications, their security, their permissions, and the legal notices and consents required for their users.
Do not submit payment-card data, government identifiers, health data, children’s data, or other regulated information unless the relevant Service and a written agreement expressly support it. You must not use Pikbase to avoid obligations that apply to your application or industry.
5. AI-assisted features and MCP tools
The Services may generate code, queries, configurations, explanations, recommendations, or other output using automated or AI-assisted features. Output may be inaccurate, incomplete, biased, insecure, or unsuitable for your purposes. You must independently review, test, validate, secure, license, and approve output before using or deploying it.
You are responsible for prompts, inputs, permissions, connected tools, actions approved by your users, and the consequences of generated output. Do not submit confidential, personal, or regulated information to an AI-assisted feature unless you are authorized and the applicable documentation or agreement permits it. No output is professional legal, security, medical, financial, or compliance advice.
MCP servers, CLI tools, APIs, and integrations can act with the permissions you configure. Apply least privilege, protect tokens and secrets, review commands before execution, and monitor actions. You remain responsible for third-party tools and connected systems.
6. Acceptable use
You may use the Services only lawfully and in accordance with these Terms. You must not:
- access another tenant, account, system, or data without authorization;
- bypass rate limits, quotas, authentication, security controls, or usage restrictions;
- probe, scan, reverse engineer, decompile, disrupt, overload, or impair the Services;
- introduce malware, ransomware, harmful code, or a denial-of-service attack;
- use the Services for fraud, harassment, exploitation, unlawful surveillance, or discrimination;
- infringe intellectual property, privacy, publicity, confidentiality, or other rights;
- process data without the required authority, notice, consent, or lawful basis;
- resell, sublicense, rent, or provide the Services as a competing platform without written permission;
- use generated output or Customer Data to create a safety, security, or legal risk; or
- use the Services in a high-risk setting where failure could cause death, bodily injury, or substantial property or environmental damage, unless expressly approved in writing.
7. Fees, subscriptions, and taxes
Fees, usage measurements, limits, renewals, cancellation, and taxes are governed by the applicable plan or order. You authorize the stated payment method for amounts due. Unless an order says otherwise, subscriptions may renew until cancelled and usage charges may be incurred when resources are consumed.
You must raise a good-faith billing dispute at info@apexbase.net within 30 days after the applicable charge and provide the account and invoice details needed to investigate. You are responsible for applicable taxes other than taxes on Apexbase LLC’s net income. We may suspend paid features for overdue undisputed amounts after reasonable notice.
8. Refund policy
You may request a full refund within 7 days of the charge when no paid Service covered by that charge has been used. This also applies to a renewal charge when the paid Service has not been used during the renewed billing period. A cancellation does not by itself create a refund, and charges for a period in which a paid Service was used are not refundable except where required by law or expressly stated in an order.
For this policy, a paid Service is unused when neither you nor an authorized user has consumed paid usage, run a workload, stored Customer Data, invited a user to the paid workspace, or otherwise received a material benefit from the paid Service. Automated provisioning, signing in, or viewing account and billing information does not by itself count as use. We may review service records reasonably necessary to confirm eligibility.
To request a refund, email info@apexbase.net from the address associated with the account. Include the account or workspace, order or invoice number, and charge date. Your request must include the reason for the request. Do not send payment-card details. We may ask for additional information reasonably needed to identify the charge or assess whether the Service was used.
Approved refunds are returned to the original payment method. We will submit an approved refund promptly, but the payment provider or financial institution controls when the credit appears. Taxes and provider charges will be refunded when they were included in the amount we can return or when applicable law requires it. Nothing in this policy limits mandatory rights under applicable law, and an applicable order may provide more favorable refund rights.
9. Intellectual property and feedback
Ali Yıldırım is the original author and owner of the GSB infrastructure and retains its copyright and other intellectual-property rights. Apexbase LLC acts under authority granted by Ali Yıldırım to license and sell GSB software, maintain and publish updates, appoint authorized distributors, and enforce applicable license terms on his behalf.
Subject to these Terms and payment of applicable fees, Apexbase LLC grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the hosted Services during the applicable term. GSB software packages distributed to you are also governed by the GSB Commercial Software License included with each package. That package license controls use, copying, modification, distribution, resale, branding, and termination of rights in distributed GSB software. If these Terms conflict with that license regarding distributed GSB software, the package license controls.
Apexbase LLC retains its rights in the Pikbase and Apexbase trademarks, service marks, logos, brand elements, and materials it owns independently of GSB. You may provide suggestions, ideas, or feedback. You retain ownership of them and grant Apexbase LLC and the GSB owner a perpetual, worldwide, non-exclusive, royalty-free license to use them to operate, maintain, and improve the Services and GSB software, provided we do not disclose your confidential information. Your use of open-source or third-party materials remains subject to their licenses.
10. Third-party services
The Services may interoperate with providers or systems you select, including identity, payment, hosting, storage, AI, analytics, and development tools. Third-party services are governed by their own terms and privacy notices. Apexbase LLC does not control and is not responsible for third-party services, content, security, availability, or processing. You authorize integrations only after reviewing their permissions and terms.
11. Confidentiality and security
Each party must protect the other party’s non-public information using reasonable care and may use it only for the relationship. Confidentiality does not cover information that is public without breach, already known lawfully, independently developed, or required to be disclosed by law.
We maintain measures designed to protect the Services. No system is completely secure. You are responsible for application code, secrets, access configuration, backups appropriate to your needs, endpoint security, and reviewing logs and activity. Do not send secrets through support channels unless specifically requested through a secure process.
12. Suspension and termination
We may suspend or restrict access when reasonably necessary to prevent harm, address a security issue, comply with law, enforce these Terms, or address non-payment. Where practicable, we will provide notice and a reasonable opportunity to cure. You may stop using the Services or cancel according to your plan or order.
On termination, your right to use the Services ends. Rights in distributed GSB software terminate as provided by the GSB Commercial Software License included with that software. Export, deletion, and retention are handled according to the applicable plan, order, data-processing terms, and Privacy Policy. We may retain limited records, backups, logs, or Customer Data for security, fraud prevention, legal obligations, dispute resolution, and disaster recovery, subject to applicable law.
13. Disclaimers
To the maximum extent permitted by law, the Services are provided as is and as available. We disclaim warranties not expressly stated in a written agreement, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant uninterrupted, error-free, secure, or virus-free operation, or that generated output will be accurate or meet your requirements.
Nothing in these Terms excludes a warranty, liability, or right that cannot lawfully be excluded or limited, including non-waivable consumer rights.
14. Indemnity and limitation of liability
To the extent permitted by law, you will defend and indemnify Apexbase LLC and its officers, employees, and agents against third-party claims arising from your Customer Data, applications, use of the Services, violation of these Terms, or infringement of another person’s rights, except to the extent caused by Apexbase LLC’s own breach.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or lost profits, revenue, business, goodwill, or data. Apexbase LLC’s aggregate liability arising from the Services is limited to the fees paid or payable for the affected Services during the twelve months before the event giving rise to the claim. If no fees were paid, the aggregate limit is US$100. These limits do not apply where prohibited by law or to liabilities that cannot be limited by law.
15. Changes and disputes
We may update these Terms when the Services, business, or law changes. For material changes, we will provide notice through the Services, email, or another reasonable channel where required. The updated Terms apply from their stated effective date. If you do not accept them, stop using the affected Services.
These Terms are governed by New Mexico law without regard to conflict-of-law principles, except where mandatory law requires otherwise. Before starting formal proceedings, the parties will try in good faith to resolve a dispute through written notice and discussion. Nothing prevents either party from seeking urgent injunctive relief or exercising a non-waivable legal right. Any arbitration, venue, class-action waiver, or enterprise-specific dispute term applies only if separately and validly agreed in writing.
16. General terms and contact
These Terms, the applicable order, and documents incorporated by reference form the agreement for the Services. If an order conflicts with these Terms, the order controls for that conflict. If a provision is unenforceable, it will be modified to the minimum extent necessary and the remainder will continue. A waiver must be in writing. You may not assign these Terms without our consent; we may assign them in connection with a reorganization, financing, or transfer of the Services.
You must comply with applicable export-control, sanctions, and anti-corruption laws and must not use the Services from, for the benefit of, or in connection with a prohibited person, entity, country, or end use. Export controls and sanctions obligations survive suspension or termination.
Neither party is liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility failures, government action, or widespread provider outages, except that this Force majeure provision does not excuse payment obligations.
Notices to Apexbase LLC must be sent to the postal or email address below. We may send notices to the email address associated with your account or through the Services. Notices are effective when received, except that in-product or email notices are effective when sent unless applicable law requires otherwise.
Survival. Provisions concerning fees owed, intellectual property, confidentiality, disclaimers, indemnity, limitations of liability, disputes, export controls, and any terms that by their nature should continue will survive termination.
Apexbase LLC
1209 Mountain Road PL NE Ste N
Albuquerque, NM 87110, United States
info@apexbase.net
https://pikbase.com